Judgmental Emergency handled horribly
I have to share this story although I have never left a hotel review before. This message is very important for me to make clear. I am a solo female traveler who arrived at hotel Casa Fuster on March 20, 2026. For three weeks prior to my reservation, I had sent emails to the hotel requesting an early check-in on an upper floor room. I clearly stated in my emails that I knew I was just putting in a request and it was not a guarantee. When I arrived at the hotel at noon, I tried to check in, but was immediately told there were no rooms available. I asked if any notes have been put in my reservat