Hotel Casa Virreyes

Careful with getting offered an entirely dark room with no windows

Pros: The location in the town center is superb, the cleaning staff is great and once you actually get one of the nice rooms it's a perfectly pleasant stay. We didn't try the breakfast, it seems pretty basic. Cons: We were offered a completely dark room without any windows although the pictures on Booking clearly show big windows and there is no indication, that you might get offered an unlighted room. As we were leaving the property because we did not accept the basement room, "suddenly" the proper room in the top floor with windows "became available". Not a great start. [You can see the

Great location. Beautiful room, but a very unpleasant stay. King suite #304. I don't recommend it.

Pros: The location was great, being in centro historico. Some guests might have a problem with the street noise and church bells. It didn't bother us though. Cons: The bed was like sleeping on a tile floor with a thin piece of quilting stretched over top. The shower was hot but anemic. They didn't honor the 15% off food and drink that booking.com promised. One time we ordered food in for delivery and we wanted some napkins from the hotel and they wouldn't accommodate us. The cleaning each morning was sufficient but became less so each day. And our room was a 3rd story walk up. No elevator at t

Pros: Room, service,, restaurant.,, Nice. Cons: I call them before, and told me. There's no Parking avaliable.

Comfortable and nice staff

Pros: The style Cons: Bathroom

Great location friendly staff

Location was perfect