Is Wi-Fi available at this hotel?

Yes, Wi-Fi is available at this hotel.

Are pets allowed at this hotel?

Yes, this hotel is pet-friendly. Check the hotel's specific pet policy when booking.

Chicago · United States

Hotel Chicago West Loop, SureStay Collection by Best Western

Name: Hotel Chicago West Loop, SureStay Collection by Best Western
Address: 1622 W Jackson Blvd, Chicago, us
Rating: 7.8

1622 W Jackson BlvdView on map

Very Good

1,468 reviews

7.8

1 / 33

Facilities for disabled guestsWheelchair accessibleFitness facilitiesWiFi availableFree WiFiNon-smoking roomsAir conditioningFitness center24-hour front deskBusiness centerHeatingPets allowedLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingNon-smoking throughoutPrivate check-in/check-outDaily housekeepingDesignated smoking areaMinimarket on siteSnack barATM/cash machine on siteVending machine - drinksVending machine - snacksLower bathroom sinkStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedKey accessFood delivered to guest roomCCTV outside propertyCCTV in common areasAccess to health care professionalsFace masks for guests available24-hour securitySecurity alarmKey card accessTemporary art galleries

Stay1 night

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2 Sept → 3 Sept · 1 night · 2 guests

About this hotel

Hotel Chicago West Loop, SureStay Collection by Best Western is a 2-star hotel in Chicago, United States.

Luxurious Amenities Hotel Chicago West Loop offers guests a comfortable stay with memory foam mattresses, flat-screen TVs, and convenient coffee machines in every room. Upgrade to a deluxe room for extra space and a cozy seating area. Convenient Location Situated in the UIC Medical District and near the United Center, this hotel is perfect for both business and leisure travelers. Explore nearby attractions like Willis Tower and the Chicago Board of Trade Building with ease. Exceptional Services Enjoy top-notch services including complimentary WiFi, private parking, and a 24-hour fitness center. The 24-hour front desk ensures that all your needs are met promptly. Book your stay at Hotel Chicago West Loop for a memorable experience.

Location

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Guest reviews

4.4

Poor

5 reviews

Timeline — click any square to jump to that review

Aug 26Aug 26

Showing 5 reviewsSort

Makenzy🇺🇸

8 Aug 2026

5.0

It was short and sweet.

Pros: Close by nearby activities. Cons: No parking anywhere and one member of staff was a bit stand off-ish.

Turner🇺🇸

7 Aug 2026

4.0

It was an okay experience but I would not return.

Pros: The hotel was clean Cons: The staff member that checked me in seemed uninterested in greeting me. No smile or hello, I had to greet her. Not very friendly. The room was extremely humid, probably at least 85% humidity inside the room with the A/C running. The window would not shut or seal properly, so I could feel hot humid air coming in. It was super uncomfortable to sleep as a result. I just felt cold and wet and sticky.

Katherine🇺🇸

5 Aug 2026

5.0

Please refund my $30.

Pros: Location was good and staff were always nice and helpful. Did enjoy the coffee machine in the breakfast area. Cons: This hotel is not clean. Every surface needs to be wiped down from the lobby to the rooms. When we checked into our room, there were large chunks of dirt on the bathroom floor next to the shower in plain sight. There was also hair in the shower. The showers don’t have a bench so it makes it impossible for women to shave their legs. The $30 early check in fee is ridiculous. I arrived after noon because that’s when my train arrived in the city. I had no where else to put my s

elias🇬🇷

4 Aug 2026

1.0

terrible, unhelpful.

Pros: they would not let me cancel my reservation, be wary. Cons: everything.

Maddison🇬🇧

4 Aug 2026

7.0

Nice staff, good value for money

Pros: Staff were lovely and very helpful. Nice shower. Bed was a good size and room was stocked with water, and had a fridge, microwave and lots of cupboards. Have to use keycard to access the elevator which is handy in feeling safe. Cons: Location was a little far out of where we wanted to see in Chicago - but CTA Blue Line was regular

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