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2 Sept → 3 Sept · 1 night · 2 guests
Hotel du Moulin à Vent Gerland is a 2-star hotel in Venissieux, France.
Recreational Activities Indulge in our nightclub, water park, and karaoke for a fun-filled stay. Dining Options Visit our restaurant, coffee shop, or bar for delicious meals and drinks. Convenient Amenities Enjoy free Wi-Fi, a business center, and easy access to nearby attractions. Be part of the vibrant atmosphere at Hotel du Moulin à Vent Gerland – book now for an unforgettable experience!
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Impossible to contact them between 5:40 PM and 8:02 PM to inform them of my delay
Impossible to contact them between 5:40 PM and 8:02 PM to inform them of my delay. At 8:02 PM, the caretaker called to inform me that they were closing, that I couldn't stay overnight, and that the room was paid for. It is indicated that the reception is closed, but not the access despite the online pre-registration. Outrageous. The night watchman hung up on me.
I paid for the room with Hotel.com
I paid for the room with Hotel.com. They called me at Mehdi to inform me of their problem, namely no human, no one to welcome guests from 4 PM to 8 PM. For this reason, they asked me to take the bank imprint remotely. I specified that remote imprinting did not work (I have been coming every Monday for 3 months to this hotel so I am aware). They tried, it didn't work. They asked me to make a bank transfer of 100 euros (with a link by email) and that they would refund me the 100 euros. I have never seen such a process. It's astonishing. I asked them to find another solution since I have been a c
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Hotel at the end of its life but will be renovated this summer
Hotel at the end of its life but will be renovated this summer. The receptionist was snoring in the morning lol