Hotel National

Vennlig personale æ, grei standar på rommet

Vennlig personale æ, grei standar på rommet. Fin beliggenhet, i nærheten av både butikker og restauranter.

Nice place, a bit dusty upon our arrival

Nice place, a bit dusty upon our arrival. Nice to have a key that allows to get in the hotel without time constraints and also the possibility of checking in/out at anytime. The city bike service is really helpful to reach the major train stations without having to take busses or taxis.

The location of the hotel was really good for getting into antwerp city centre . The reception staff were reslly friendly and helpful. The rooms were comfortable and clean.

The location of the hotel was really good for getting into antwerp city centre . The reception staff were reslly friendly and helpful. The rooms were comfortable and clean.

So to start, we checked in at 3:15 (check in time is 3:00) and while we were unpacking we had someone scan their key card and walk into our room which thankfully we were fully clothed and not indecent

So to start, we checked in at 3:15 (check in time is 3:00) and while we were unpacking we had someone scan their key card and walk into our room which thankfully we were fully clothed and not indecent, she apologized but said she was checking to see if the room was cleaned or not… which I found weird as it was passed check in time. The room was full of scuffed paint on the walls, roughly patched holes on the wall, brutally scuffed flooring, the bed was not properly made (we literally had to put the fitted sheet on ourselves as the cleaners just laid it roughly on the mattress, the coffee maker

ontbijt was niet mogelijk

goed hotel maar we hadden een ontbijt erbij geboekt en door omstandigheden was het restaurant dicht en er was ons beloofd dat we de kosten 40 euro terug ontvangen , we zijn nu 1 week later en nog steeds geen terugbetaling ontvangen