A COMPLETE SCAM OF A HOTEL!!!! ABSOLUTELY HORRIBLE!!! A TRUE NIGHTMARE!!!
Cons: AVOID THIS HOTEL AT ALL COSTS! COMPLETELY MISLEADING & RUINED THE START OF OUR FIRST LAKE COMO WEEKEND: I have never written a bad review, but this experience was so disappointing that I feel I need to warn other travellers. I booked their largest “suite” with a “balcony,” plus the advertised “private dinner” & “private hot tub,” as a romantic surprise for my boyfriend. We arrived during a June heatwave & discovered the hotel has NO AIR CONDITIONING. Our tiny “suite” was around 33°C inside with ONE small tabletop fan. We opened the balcony door for air & immediately 3 wasps flew into o