One of my worst stays in hotels
Our stay was extremely disappointing and unfortunately one of the worst hotel experiences we’ve had. The room had no air conditioning. We reported the issue on the first night and were assured it would be fixed. The second night nothing had changed. On the third night we were moved to another room one floor above, but that room also had no working AC. The staff apologized but told us there was nothing they could do. The only way to cool the room was to open the window, which turned out to be directly above the bus and train station. The noise was unbearable. People were yelling and laughing