Hyatt Place Dallas/North Arlington/Grand Prairie

My stay was relaxing and easy, which is exactly what I wanted.

Pros: I liked everything, honestly, from the check-in process to getting to my room to the convenience of this property when it came to the place I was going in Arlington. The front desk staff members I encountered were also incredibly kind, patient, and accommodating. Cons: I have absolutely zero complaints. I do wish I'd stayed longer so I could have experienced the pool, but that's not the hotel's fault at all.

The staff was wonderful and very inviting.

Pros: Comfortable room, friendly staff. Room was clean. Cons: The layout of the room was kind of weird. Not bad. Just weird

Good breakfast

Pros: Breakfast food was delicious. Cons: The whole reason I picked this location was because they had a nice pool. Our AC at our home was broken so we wanted to take our child to a hotel with a decent pool to cool off, but the pool was closed for our entire stay.. very disappointing. Then I was charged a pet cleaning fee, and we had no pets! When I called to get that fixed, the lady that I spoke to said they would take care of it. She did not. I had to call again 3 days later to ask for it to be fixed again. That person actually fixed while I was still on the phone with her so I appreciated t

Pros: Location, price, breakfast Cons: Our bed linens smelled like urine, the sink was clogged and the use of one elevator and how after one night we had to go reactivate our key cards to get into the building and our room