Great apartment, loads of room, very nice location with a straightforward route to the O2
Pros: The instructions were clear, it would have been a simple process to get in if we had followed them. Must provide ID details for all guests. When we got there we had missed one out so the pass codes had not been sent. The security manager was very helpful and got us sorted out very calmly and professionally. He was great. Cons: I am not sure how we would have coped if we did not find the security guy, it is all an automated process to get the door and room codes but we missed that part. Maybe a reminder message from booking.com would have helped us to realise we still had some basic photo