InterContinental Lisbon by IHG

This time the hospitality wasn’t as we expected. Some staff are cold and not very accommodating.

Pros: We always come to this hotel when we are in Lisbon. We like the old school hospitality of a hotel like intercontinental. Cons: It’s a bit far from center but that’s fine with us. This time the staff were not as friendly and accommodating as we expect from a hotel like this. We remember some faces from our previous stays and they were excellent. But new faces were … let’s say they need to learn a bit more about hospitality business.

Pros: 8박9일 포르투갈 여행 중 가장 규모가 큰 호텔이었습니다. 소형 고급 호텔들과는 다른 규모에서 주는 편안함이 있습니다. 위치는 주요 관광지 앞은 아니지만 공원 앞이라 마지막 숙박으로 최고였습니다. 조용하고 차분해서 좋았어요. 직원들 또한 친절했어요. Cons: 관광지가 조금 멀다는 점? 하지만 그게 장점이기도 합니다.

It was a pleasant stay in all.

Pros: I liked the breakfast but found other meals very bland. Especially the Cod.... Cons: It should be made clear to guests that at certain hours, it takes longer to get a taxi and might be challenging if you need a specific kind of car. This made my airport pick-up from the hotel complicated and could have became a problem for me. The concierge staff should work on their bedside manner.

We had a lovely albeit short stay, at the intercontinental in Lisbon the staff were extremely helpful and friendly and v

Pros: Beautiful hotel with great decor and facilities Cons: Great property no complaints or comments

Overall, it’s a nice hotel with good service, a good location, and comfortable rooms, but the policies and payment proce

Pros: The cleaning service, the room, and the location were all very good, especially if you want to walk down to the city centre. They also upgraded our room at no extra cost due to an issue on their side, which was a very nice gesture and clearly an effort to make up for the inconvenience. Cons: However, there were some serious issues with the payment and parking arrangements. At check-in, they reserved the full amount for all the booked nights on our card. At check-out, instead of simply releasing the original reservation and charging the correct amount, they charged the amount again while