InterContinental St. Paul Riverfront by IHG

We rode by Lyft to the State Fair Grandstand Concert

We rode by Lyft to the State Fair Grandstand Concert. We were assisted in locating the Lyft driver who had parked around the side of the building by the valet assistant.

Clean and secure

Clean and secure

Cons: Considerar que el parqueo tiene un costo diario de 40 dólares + taxes

Cons: Considerar que el parqueo tiene un costo diario de 40 dólares + taxes. El aire acondicionado no se podía apagar y la distribución del cuarto es un algo incómodo. El precio es regular sin embargo no me encantó.

Intercontinental in name only

This would appear to be an Intercontinental in name only. When I checked in, I asked if it would be possible to have a room with a river view. I was told I had a room with a partial river view. I do not have any view of the river but I do have a great view of the roof of the part of the building next to me. Also my room is freezing although the thermostat appears to be set to 85 and cannot be changed apparently. Came down for dinner and tried to follow the sign for the concierge. I found myself at the front desk and when I asked if the woman who approached me if she was the concierge, sh

A Family Emergency, an Empty Room, and No Compassion

I spoke with Priceline. They were willing to approve the cancellation and refund my remaining night because of my family emergency. The only thing they needed was approval from the hotel confirming that you would not charge Priceline for the unused night. You declined. So, to be clear, this was not a situation where anyone couldn't issue a refund. Priceline was willing to give up whatever profit or fees it would otherwise have been entitled to. They were willing to make an exception—not because they were legally obligated to, but as an act of goodwill during a genuine family emergency. All