2 Sept → 3 Sept · 1 night · 2 guests
Inverness Palace Hotel & Spa, WorldHotels Distinctive is a 4-star hotel in Inverness, United Kingdom.
Luxurious Amenities and Services Located opposite Inverness Castle, the Best Western Palace Hotel & Spa offers a premium experience on the banks of the River Ness. Guests can indulge in the indoor pool, sauna, hot tub, and spa treatments at the Palace Leisure Club & Spa. Dining Options With options ranging from informal lunches at The Brasserie to elegant evening dining at Eight on the River, guests can savor a variety of culinary delights. The River View Lounge also provides a relaxing spot for afternoon tea or enjoying Starbucks Coffee. Convenient Location Just a short walk from Inverness city center and close to riverside restaurants and bars, The Palace Hotel is ideally situated for exploring the area. Additionally, the proximity to the train station and a short drive to Loch Ness make it a perfect choice for travelers. Book now for a luxurious stay at the Best Western Palace Hotel & Spa!
Timeline — click any square to jump to that review
The price is too high compared to the hotel's standard.
Pros: The location Cons: Too hot to sleep - couldn't even open a window because the room faced a roof with giant turbines making noise, so it was impossible to sleep. No refrigerator in the room. No toilet brush - but got one when we asked for it. The water in the taps couldn't get properly hot. No air conditioning, only fans swirling the hot heavy air around.
I would not choose the hotel again
Pros: only the location, nothing else Cons: The staff is very unfriendly, incompetent, and untrained. The tables are not cleaned, you have to clean the place yourself, the entire hotel is dirty and sloppy. The staff does not ask, you have to get everything yourself. The breakfast is really bad. From the coffee to the egg!
Expensive for what you get but good location
Pros: Location Cons: Being placed in accommodation in the car park. Smell of sewage.
Good experience overall.
Pros: Location, employees, customer service, restaurant, bar. Cons: No air conditioning, no washcloths, no top sheet on the bed, thin walls.
Pros: Location staff and facilities were very good
Pros: Location staff and facilities were very good. Breakfast was nice Cons: My room had no air conditioning, only 2 fans. The sleep was difficult.