Charge for changing linens, terrible
Pros: Front desk associate was very friendly Cons: I was charged a 25.00 cleaning fee for a stained pillow case apparently? When I went into the room there was already a stain under the covers on the side of the bed, that was weird in my opinion so I mentioned something to my boyfriend. It also smelt like stale smoke inside the room or like a strange stagnant smell. When I saw the charge on my card I inquired about it to find out that it was from a “stain on the pillow case,” it was only 25.00 but I am furious. We stay there often and what do we pay a room rate for? Which isn’t cheap by the w