Charging of my credit card for large sums which not agreed and not so far rectified Unacceptable.
Pros: Hotel is good although prices for Monterey car week are absurd. Cons: We are in a continued dispute about the room charges. The receptionists (two) quoted a price $440 for extended checkout which we agreed. The bill the next day charged a price $1755 (4 times higher), reduced so far upon my challenge to twice higher but obviously completely unacceptable and unclear why the manager should not immediately honour the price quoted and agreed by his staff. I will continue to dispute this charge which consumes my valuable time. Wholly unacceptable.