Live, work and play in the Maboneng loft

Pros: Dear Booking.com Please kindly note the below issue which made our stay to be not pleasant at all 1. On the arrival, the accommodation was smelling cigarettes 🚬 2. We had to open the windows for ventilation 3. No hot water, till to check out date 4. No electricity, 5. The blanket and bedding smells very bad 👎 6. The contact details provided on booking.com is not active for the owner 7. Securities can do less regarding the situation, always receiving complaints from guest 8. The couch changed color due to dirtiness Recommendation. 1. Please assist with my refund cause we had no

Can I please have my reFund

Cons: They said the place was booked out after I got a confirmation of my accomodation so I didn't get a chance to even go inside

Pros: THe security was so friendly he tried to assist us with our issue. The room was clean and worth the price. Cons: The room didn't have warm blankets only the duvet, they didn't give us wifi password, the remote didn't have batteries, the bathroom didn't have toilet paper, bath soap or hand wash. I couldn't even sleep in that room because it was so cold. Had to use a water bottle to keep myself warm. Not happy with their service would like to get my refund.

FANTASTIC HOST

Pros: The setting of the place. Neatness I appreciated but most of all the superb service and understanding from the Host Ollie Cons: Nothing not to like

Pros: He did communicate with me about the double bookings Cons: I got double booked and had to cancel my trip