LondonHouse Chicago, Curio Collection by Hilton

Grosse déception!

Pros: L'emplacement de l'hôtel. Cons: Nous avions réservé une suite studio d'angle lit king size qui ne nous a pas été attribué. Nous nous sommes retrouvés dans une chambre classique lit king size mais toute petite! Après un temps interminable de discussion, nous n'avons pas eu gain de cause. Salle du petit déjeuner bruyante et les propositions à la carte très réduite. Nous sommes vraiment repartis très déçus et mécontents de cette expérience hôtelière avec un personnel qui ne nous a pas entendus et écoutés. A fuir ....

Ended our stay wonderfully because of Hafiz!

Hafiz the bellman was very professional, friendly attentive and helpful during our checkout. As I was juggling flowers, suitcases and etc. Hafiz helped make our stay end on a very high note and we are so grateful.

Amazing experience

Manny helped me arrange the most amazing proposal ever. He made an otherwise stressful event as calm as could be. Even had a minute by minute, step by step itinerary so I was super prepared . I cannot thank him enough. Would highly recommend your proposal with Manny at the Cupola

Wonderful

Pros: Nice Cons: Nothing

Front desk Frankie

Frankie at the front desk went above and beyond to help me with my room while I was traveling for business. He truly cares about the guest experience. Kudos!