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Exceptional
1,204 reviews
9.4
1 / 122
Facilities for disabled guestsAccessible parkingFitness facilitiesWiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceBusiness centerFamily roomsGardenLift / ElevatorLaundryLuggage storageExpress check-in/check-outAirport shuttleSafety deposit boxBarFax/photocopyingTour deskIroning serviceMeeting/banquet facilitiesCar hireSaunaDry cleaningBreakfast in the roomMassage servicesPacked lunchesSpa/wellness centerBarber/beauty shopCurrency exchangeValet parkingSolariumNon-smoking throughoutOutdoor poolSun terracePrivate check-in/check-outDesignated smoking areaAirport shuttle (additional charge)Shared lounge/TV areaParking garageShuttle service (additional charge)Minimarket on siteConcierge serviceSpecial diet menus - on requestSnack barATM/cash machine on siteLockersPool with viewHeated poolIndoor play areaPublic transport ticketsKid-friendly buffetEvening entertainmentBaby safety gatesPool barSwimming pool toysNightclub/DJHot spring bathSun loungers or beach chairsPicnic areaWine/champagneSun umbrellasAirport drop offAirport pick upCoffee Shop on siteFruitsOutdoor fireplaceSpa/wellness center servicesKids' poolSteam roomBeauty ServicesFitness/spa locker roomsPool coverStrollersShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyWalking toursBreakfast takeaway containersKey card accessBike toursTour/class on local cultureLive music/performanceHappy hour
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

Lotte Hotel Saigon is a 5-star hotel in Ho Chi Minh City, Vietnam.

Luxurious 5-Star Facilities Indulge in the opulence of a large outdoor pool and a state-of-the-art fitness center at Lotte Hotel Saigon. Elegant Rooms with Stunning Views Experience sophistication in every corner with rooms offering picturesque views of the Saigon River or the city. Culinary Delights and Relaxation Satisfy your taste buds with a variety of dining options including Asian and European buffets, Italian cuisine, and Japanese delights. Unwind and rejuvenate with spa treatments, hot tub sessions, and sauna facilities. Experience luxury and comfort at Lotte Hotel Saigon. Book now for an unforgettable stay!

Guest reviews

10.0
Exceptional
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
896siskak🌐
24 Jul 2026
10.0

Best experience 🤩

Its been the third times we stay in Lotte hotel saigon. The foods so good, location is the city center easy to get anywhere. The room comfort and with a good few. However kindly improve your bath tub cleanliness for more safety. Thank you

Nomad34415368523🌐
24 Jul 2026
10.0

Highly recommend

Good quality rooms and the staff pinky and Chloe gave a fantastic service

B22JY_🌐
21 Jul 2026
10.0

Good

Very nice services, The good climate and warm welcome.

_B732ZP🌐
21 Jul 2026
10.0

Excellent Service and Wonderful Hospitality

We had a wonderful stay at Lotte Hotel. The atmosphere was elegant, relaxing, and made us feel comfortable throughout our visit. Every staff member was warm, professional, and always willing to help. We would especially like to thank Ms. Mia and Jane for their exceptional kindness and hospitality. They made us feel truly welcomed and went above and beyond to ensure we had a pleasant stay. Their genuine care and friendly attitude made our experience even more memorable.

Traveler38852907869🌐
21 Jul 2026
10.0

First Visit

The hotel staff Mia and Pinky are very helpful and nice. I have a warm welcome from them.

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