MainStay Suites Middleburg Heights Cleveland Airport

The bedding was clean but the suite was not. It offered an affordable 2 bedroom suite you won’t find elsewhere.

Pros: I liked the apartment style layout and the location was convenient. Cons: There were several dirty areas/things and the staff at check in barely spoke English and didn’t explain about WiFi password, actually he didn’t explain anything. Normally staff will explain check out time, WiFi and payment. The man only asked for more money as a deposit when it said on booking that all taxes and fees were included in the price. Also booking said the card on file would not be charged that I would pay upon check in which was not the case the card was charged and there was no way to change it to a dif

I had a great stay at this property.

Pros: The property was decent and comfortable. The staff was amazing. Cons: The bathroom could use a little work

Pros: The room itself was very nice, clean. Location was great for us. Cons: Hallways were dim, smelled like wet dog at points. Have stayed here before, the kitchen in each room should have the same items. Past rooms had certain dishes or flatware, where as the next room didn't have the same. Consistency would be great.

Pros: The property was very nasty and uncomfortable, and they was rude Cons: I didn’t like nothing about the property. It was very nasty, unprofessional and rude.

Cons: Did not feel safe entering the hotel. Doors were not locked.