It was ok not up to 5 star standards because of the above though it was in a very good location
Pros: The staff did offer €200 euro credit to the room for the delay in the room being ready as it was being cleaned Cons: The bath was dirty with black hairs in it, yet the delay in the room was the cleaners were cleaning it. We got charged for breakfast that we didn't have, both lifts in our building were out of service and we had to carry 4 large suitcases down 4 flights of stairs, we arrived with children and our room was not ready until 2 hours after check in, has to complain if we hadnt have im sure we would have sat there for longer waiting, some of the light bulbs in our room were not