Not 4 star
Pros: The location and was reasonably clean. Cons: Beds were soft and lumpy. Pillows brick hard and staff no interest when I asked if they had any softer pillows. Plumbing noisy, poor sound insulation, tiny windows. Had asked for higher floor if possible was given room on floor 2 from 6. Nothing about it suggests 4 star. Stayed 2 nights tea/ coffee etc not replenished on day 2. Don't do on line check in if you use the bag drop as you need to still stand in check in queue to get your bag back. Saves no time. Check in is 3 but didn't receive notification room was ready till after 3. On check ou