Metro Inns Walsall

Good

While I typically refrain from negative feedback, I feel compelled to address several concerning issues. The accommodations presented as dated, featuring a mattress that significantly impacted ease of use. Furthermore, an unidentified odor was present, and the absence of a toilet roll holder, coupled with the placement of the toilet roll on the floor, raised concerns. The provided Wi-Fi connectivity proved unreliable, failing to connect even to the in-room smart television. The condition of the towels suggested either a total lack of attention to cleanliness or it hadnt been replace since the

Reception staff friendly and sorted out key card that wouldn't work...room poor....

Acceptable for the money

Although the sheets and towels were clean and bathroom reasonable the decor and flooring was dirty and decaying windows dirty Only one cup for a twin room Lift not working and room on 3rd floor Whole hotel needs a refurbishment No shampoo conditioner or shower gel even though advertised on website