Metro Port City Hotel

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Disappointing Stay – Not Worth the Price

I stayed at this hotel in Colombo for 3 days after finding it online with seemingly good reviews, but my actual experience was quite the opposite. Check-In Experience: Check-in was handled manually, including handwritten registration and paper bills, which felt outdated but manageable. Room & Noise Issues: Once I entered the room, it was just okay. Unfortunately, there was ongoing construction work on the upper floors—constant drilling and breaking sounds that gave us headaches. I requested a room change to avoid the noise, and although they initially said the new room would cost extra, they

The people were all very friendly and the room was good and quite clean. The kitchen on the 1st floor, however, was pretty gross and could use with some attention. Nice that they have parking, although it is quite limited. There’s a couple of working lifts and a nice view from the 7th floor. Very close to Pettah Market and only about a 20 minute walk to the Dutch hospital.

Good Location/Underwhelming Room

Positives are that it's in a great central location near the Red Mosque and restaurants and a great price. The staff was really friendly and helpful as well and helped me arrange airport transportation. Negatives are that the internet didn't work the day I was there, the room A/C was set to 32 degrees and I couldn't adjust it, and the room and hotel itself seemed a little run down and creepy. I didn't mind too much since I was there for just a night before my flight home, though. Would recommend for short stays because of the price and location.

Seriously, other bad reviews are exagerated. People expect to have a palace for 20$?? The room was perfectly find for this kind of budget hotel. Staff was very kind and helpfull. Neighbourhood can be creepy on sundays and at night but ok during the day. Bed was confortable. I had a view on the city and the lotus tower on the 6th floor.