Montcalm Royal London House, Autograph Collection

wonderful place

clean big room elegant style relaxing spa

Great stay

Pros: Loved this hotel. First, the staff were all lovely. Everyone, holding doors, making conversation, smiling. Second, room welcoming was great. Third, roof terrace breakfast delicious. Cons: Minor - I got to the roof terrace at night late. Would've loved to have just had a look out for a couple minutes at the view - didn't need to drink.

Treat yourself and go!

Pros: My second time staying at the hotel. Amazing staff, who very kindly upgraded me to a breakfast on the rooftop which was excellent. The views from there and the rooms were great, the spa area is small but has everything you need. Everything is finished to the highest standard. Location is great, shops restaurants and tube all within walking distance. We will be back Cons: Nothing

Fabulous hotel

I have stayed here a few times, and I come back because the hotel is gorgeous and the staff is incredibly helpful, friendly and accommodating! Also a great location, would definitely recommend.

Disappointed.

Pros: It was in a Convenient location. Cons: My friend and I went for a work conference and specifically the spa, pool, workout room and they were all closed when we were there for renovation. It essentially ruined the experience we We’re hoping to have. No one told us prior. They ended up refunded a portion of the stay however we had to fight hard and advocate for this with both booking.com and the site. Neither were willing initially to do anything. I will never be using booking.com again due to this and the lack of communication between the 2 places. It was like playing a game of hot potat