I felt scammed.
Pros: The hotel design. Cons: I didn't like the service; even though the staff seemed pleasant, I felt pressured into buying the breakfast package at a "discounted" rate because they claimed it was a special offer for that day only. They told me I had to book it for several days to get the deal and made me pay £50 upfront, assuring me that I would be refunded if I didn't end up using the credit. The thing is, I saw the sign for that breakfast offer every day—not just the day I arrived—so that was a lie. Furthermore, at the end of my stay, I had two unused vouchers; I assumed there wouldn't be