No 131

Parfait Starter

This is the 4th time that I’ve ordered the duck liver parfait starter, and the restaurant still insists on serving it on a thick wedge of very lightly toasted brioche bread. Parfait needs to be served on thinly sliced toast that allows the parfait to be easily spread. I kindly asked the waiter to cut the bread in thinner slices and to have it further toasted. It came back almost the same and sure enough, when I tried to smear the parfait onto the bread, it became one mushy mess because the bread was essentially too soft. Customers don’t want to eat a thick wedge of brioche that fills the

Fab evening drinks

Just popped in for late night drinks beautiful evening in march dry still a chill but in the juice and gin bar there was outside heaters and music for everyone’s taste Really enjoyed the vib mix of ages ( shame about the smoking being allowed!) So we kept moving to avoid them which was fun to people watch. Next time in Cheltenham I think I will stay over here heard the restaurant is amazing xxxx

Amazing venue. We felt very well looked after, the service was incredible. I would highly recommend

131 meal and stay

I had the absolute best stay and meal at 131. I can’t recommend it highly enough.

Horrible Experience - ZERO Customer Service

We were very excited to stay at this establishment and while en route from London to the hotel, we got a phone call that my travel partners father had a stroke back in the U.S. We immediately contacted the front desk to communicate the situation and told them why we would not be able to use our room. We also followed up with an email. We called once we got back to London to again communicate the situation and they stated that they had not received the email, so we asked if we needed to send another one and they said no. We were also informed that the manager, named Sarah, would be in on Mo