Palace Hotel & Spa Buxton

Our stay was truly excellent — great location, elegant surroundings and warm service

Pros: The location, the good breakfast, the very spacious room Cons: Nothing to mention on what we didn’t like as we were happy overall with our stay. Perhaps a couple of points to mention that we were unable to get a slot for the health and wellbeing bookings as all times were fully booked. I did have a bad experience at dinner with a chipped piece of porcelain in my starter bowl that I bit into but fortunately didn’t break my teeth. The manager was courteous and apologised promptly which was accepted. This could have been very risky especially if it was a child involved. Something for the st

Pros: superb breakfast but very busy / crowded dining room. Cons: Breakfast hours are limited - 0730 - 0930. Not enough choice and leads to very crowded dining room

Pros: Cleanliness, friendly staff, excellent location for opera house, facilities in room, delicious coffee and coffee machine, eco friendly non cleaning of room and not changing towels every day, well done for the environment. Cons: Coffee and milk not restocked every day, so had to ask or take from cleaning trolley( if it was there). Had to pay for spa even though the hotel is classified as a spa hotel. Not enough plugs, and the lamps couldn't be unplugged to put an appliance in those sockets next to bed.

Pros: Great stay would stay again Cons: Nothing

Very disappointing

Pros: Location Cons: Very cold room as couldn’t close the window. Also very noisy - possibly some sort of turbine/air con unit outside my open window. No staff helped with suitcase even though I was on a mezzanine floor and no lift to it. I booked a double room for single occupancy but very small.