Pros: Ein schönes altes Hotel, hat Charme
Cons: Der Aufzug, eher gefährlich als vertrauenswürdig, dann ging er einen ganzen Tag gar nicht mehr.
Dann wurde auch einen Tag lang unser Zimmer nicht gemach
Pros: Ein schönes altes Hotel, hat Charme
Cons: Der Aufzug, eher gefährlich als vertrauenswürdig, dann ging er einen ganzen Tag gar nicht mehr.
Dann wurde auch einen Tag lang unser Zimmer nicht gemacht, keine frischen Handtücher, kein Wasser, das war wirklich ärgerlich.
Leider und das ist wirklich schade kann das Housekeeping Team nicht grüssen ist eine Kleinigkeit aber im 5 Sterne Hotel erwarte ich sowas
Pros: Hotel and gardens beautiful
Pros: Hotel and gardens beautiful. Staff very friendly and attentive. Restaurant staff went out of their way to ensure we had an enjoyable time in celebrating our wedding anniversary. Thank you to everybody for making it a memorable occasion.
Cons: Nothing.
Great hotel, disappointing attention to simple guest requests.
Pros: Good hotel, location and facilities.
Cons: It was the night of my wedding, and I requested normal considerations like a late check-out, and a queen bed. Upon arriving at 6 am, we had separate beds. We called the reception and they said it was too late and nothing could be done to switch.
I emailed the hotel a week before, and called 2 days before to double check, and was given verbal confirmation that everything would be set.
It was disappointing that the requests were disregarded, to say the least. At least we got the late check-out…
Pros: The interior is stunning, beautiful rooms it is like stepping back in time.
Excellent breakfast but v poor quality coffee.
Cons: This stunning venue should be adult only- young children screamin
Pros: The interior is stunning, beautiful rooms it is like stepping back in time.
Excellent breakfast but v poor quality coffee.
Cons: This stunning venue should be adult only- young children screaming and kicking football beside outside breakfast is unacceptable in such a quality venue.
They need a bigger or better organized reception area- too slow. Constant queue.
When asked to make a reservation in one of their restaurants and I also asked for iron - neither request was fulfilled.
Elevator broke down during our stay, guests got stuck in it for 20 mins. We used the stairs for the remaind
Pros: velmi krásná upravená zahrada s bazény, historické interiery hotelu
Cons: večeře neodpovídala 4 hvězdičkovému hotelu,
Pros: velmi krásná upravená zahrada s bazény, historické interiery hotelu
Cons: večeře neodpovídala 4 hvězdičkovému hotelu,