Premier Inn Basildon - Rayleigh

Rent rum, trevlig personal.

Super customer serviceI don't need to add photos

19.45 Wednesday 3rd December 25 Andy the Premier Inn receptionist was very helpful and told me everything I need to know i certainly recommend andy because he has great customer service.Skills

Could do better

Room could have been cleaner. Fluff on headboard. Mark on duvet. Disabled facilities in room not needed or requested. Breakfast warm, not hot.

Staff are great - Rooms are very very poor

I book Premier Inn rooms to stay at while on business. I often have to work in the evenings. The rooms here at Basildon Rayleigh are very small. The long side tables/desks have all been removed. The first room we were given the lights did not work except for beside the bed. It was very dull and impossible to work in. The next room we were given for an upgrade price was upstairs at the end of the corridor in Premier Plus. The room was bright and only a little bigger. However here the heating did not work unless turned up to 24° and then the room baked. Turn it down to 22° and the cooling came o

Second Stay - to what already feels like Second Home

Our first visit was in October, and now a swift return stay in November. Premier Plus room 226, very clean and comfortable. While double glazed, it does overlook the A127, so we had guessed there would be some traffic noise, but actually found it didn't disturb us. In the event it had, then ear plugs would seem easy to use, if we had indeed been light sleepers, or could perhaps ask for availability of a room which overlooks car park. Well lit signage in communal areas. Great value, when considering the comfort and amenities, and very convenient for visiting Raleigh. Really notable for the