Premier Inn Burton On Trent Central

Good night sleep for a reasonable price

I am a disabled patron. So have a very large room with accessible bathroom was excellent. The staff were quick for service and very engaging.

Very disappointing

This review is being left in conjunction with the Warwick Premier Inn, and is being left after an email request from Premier Inn to rate our stay/ experience. We (myself, husband and two children) were due to stay at Burton on Trent, travelling up from Portsmouth to then visit Alton Towers the next day. Unfortunately our car irreparably broke down just outside of Warwick, an hour away from the hotel. After waiting on the breakdown service to come and the time of their arrival being continually pushed back we called Burton on Trent to see if there was anything they could do to help in terms of

Avoid this hotel

Very poorly staffed in the hotel and restaurant leaving them unable to accommodate and feed the customers. The restaurant outside was like a building site, very poor

Appalling

Don't bother using the attached Restaurant or bar. The bar was insufficiently stocked and the restaurant couldn't cope with evening meals. The breakfasts were cold and the bacon was horrible.

Disappointed and overpriced.

Stayed here for 1 night nothing Premier about this place. Room was clean overall, but in the shower we had a cracked tile, also the paintwork and cealent were in a poor state under the sink. Only 1 large towel was provided and 2 small face towels. The other disappointment was the bar it didn't open till 5pm. Breakfast was very good but did have to wait for fresh eggs also black pudding ran out. Overall breakfast was good with pastries and fresh fruit and cereal. Would not stay in a Premier inn again as price did not match quality.