Premier Inn Coventry City - Earlsdon Park

Amazing Place and Service, 10/10!

Just.. WOWW! The outside of the building is absolutely beautiful we were wondering if we had found the wrong place. So beautiful! Parking isn’t too expensive, quite reasonable for the area. But the true highlight of our stay (we’re on our final night as I’m writing this!) is the staff. Absolutely incredible staff team. They’re so friendly and attentive, and made us feel so welcome. They served with a smile always, and they were all just incredible. The restaurant staff in particular were amazing. So accommodating and on the ball. The restaurant food prices are very reasonable and despite ori

Overnight stay

Sadly our stay was poor. We have stayed at this venue on numerous occasions without too many issues. Last Friday we stated opting for a premium room. The check in was slow. I understand the young man was serving drinks and food in the restaurant/bar area. He was being pulled in every direction. We were then told the internal lift was out of action. This was the same lift out of action the last time we stayed many months ago. We opted for another lift outside of the hotel which took us upto the 2nd floor. Our room was on the 3rd floor. Our room and facilities were v good. However during the nig

A Comfortable Stay, but Building Services Maintenance needs Improving.

This was me second stay and I would still recommend it. My room was large, comfortable and quiet and the staff polite and helpful. BUT too may things were broken: the inner lift, the self check-in terminal and the breakfast coffee machine. Get the atrium fire curtain fixed! This is a significant fault in the building fire evacuation strategy.

Sarah was exceptionally helpful

Sarah was really helpful and exceptionally welcoming. Really nice atmosphere. Very helpful with allergies and cooked food separate.

Disappointing.

I chose a premier plus room which was very comfortable with coffee machine, free WiFi and chocolates. Unfortunately there were no towels, no chocolate, no bulb in the lamp, a dangerously loose toilet seat and a lift that was out of order, meaning that we had to use a lift outside the hotel and the stairs for the last floor. However, the staff, just one when I arrived, did the best that they could. Premier Inn need to look after their colleagues.