Premier Inn Dunfermline

I was not happy with this property at all. The hotel is very run down and in need of significant repairs. There was mold in the bathroom, and housekeeping was not done unless you specifically requested it. Even basic items like clean towels and toilet paper had to be asked for. The only positive aspect of my stay was the front desk staff—they were super friendly and accommodating. Overall, I was very disappointed that Expedia even lists this property on their site, as it does not meet acceptable standards.

staff were very welcoming and helpful. only concern was that there is a wet spot in the carpet close to the bathroom door. there might be water under bathroom flooring. i was out during the day but noticed i woke up during the night 3 times feeling “stuffed up” and i expect there will be mould found under both carpet and flooring. i experience difficulties with mould so i am confident with my prediction of mould being present. i will not book a stay there again

Nov stay

Very tired hotel now. Rooms in need of a make over. Cleaning needs to be improved Heating in bedroom was broken but they did send a heater up to the room.

Poor evacuation

Generally it is fine, but poor handling of the fire alarm that made the customers waited under cold weather (outdoor) for 45 mins without doing anything (no announcement about what happened).

Broken lights

Bedroom lights wouldn't turn off without removing the key card. This meant you couldn't see if you needed the toilet in the night. No attempt was made to fix this during our stay and no effort to move us to another room.