Premier Inn Durham East

another good stay and this hotel could do with a bit of tlc as its looking a bit tried in places but nothing that distracts from the quality of the stay staff very friendly and helpful plenty of parking as well

Lovely comfortable stay. Good food. Lovely staff.

When we arrived we discovered that we had booked the wrong day. However the young man on reception said that there was only one room that was available and that it hadn't been cleaned. He walked us to the adjoining restaurant, sorted out our meal deal and, when we were eating, he made up the room and even took our cases to the room. The room was clean, warm and comfortable. We had dinner and breakfast in the restaurant. All was hot and tasty. The staff were helpful and kind.

An ok stay with no complaints.

Overall a perfectly acceptable stay. The room was clean and tidy, although there was a tear in the centre of the duvet cover which, although not a complaint, didn’t look very good. The carpet by the desk was slightly stained and there were some mould spots around the edge of the bath. The remote was tricky but mastered eventually. That said, the bed was comfortable and clean, the staff friendly, and the food in the beefeater next door was great, the place was just a little tired. Ok for the price though.

Family stay

Hotel easy to find, nice and close to A1 which is a plus. Check in was smooth and easy. Room was as expected clean and tidy, couldn't get heating to work as room was slightly chilly ( later found out no batteries in control panel). All staff we saw were very polite and pleasant. I would definitely stay again at this hotel if needed to.

Decent stay

I’m in Durham quite a lot with work and tend to stay here regularly. It’s a solid Premier Inn, rooms are clean, beds are comfortable, and check in is always straightforward. Staff are friendly and make things easy, which is a big plus when you’re in and out a lot. Location works well for getting into the city quickly, and there’s plenty of parking which is handy. Nothing overly fancy, but it’s reliable, quiet enough for a good night’s sleep, and good value for the area.