Premier Inn Newcastle City Centre The Gate

Treat

Great value for money, great breakfast buffet, kind staff, shops and restaurants around the corner. Zaap Thai was excellent.

Robots and vibrating headboards

Nice clean landscaped surrounds - one of the better PI settings I've seen, and a pretty safe location I would say. However I rang 11 times in the 24 hours before my stay to try and request a quiet room and each time 'the Virtual Receptionist' answered and told me I was being put through to (the human) receptionist. However every time the phone then rang for two minutes and then went dead. Where were all the humans? I did eventually get a quiet room but it was adjacent to an extractor unit or generator which vibrated and hummed loudly all evening and most of the night and made the headboard of

Great Stay, but Short on Towels-TWICE!

Great location. Very good size rooms. Very clean. Only negative thing: We booked two rooms for two couples. Each room had a double bed and a single, but only one set of towels in each room. One room noticed before going to bed and went downstairs to get an extra set, but the other room didn’t realise until someone was already in the shower.

Yet again always go the extra mile.

We always stay at Premier Inn The Gate and wouldn’t stay anywhere else. We would like to thank Christina the Hotel Manager as every time we stay Christina is always so helpful and makes our stay more enjoyable. Christina is an asset to the Premier inn at The Gate. I would also like to mention James and Lara from the restaurant they are also very helpful.