Premier Inn York City - Blossom St North

Tired, old room with damaged windows. No staff available

I've been staying in Premier Inns for over a decade. This was the worst experience of any I've stayed in. Confusing entrance to begin - the Google Map listing takes you to the main street it's listed on. You get to the door and it tells you to walk 200m back the way you've come and go down a poorly sign posted side street. Not ideal when arriving late and carrying luggage. No one manning reception and after waiting for 5 minutes I ended up checking myself in. Despite checking in 8pm, the corridors were full with cleaning trollies and dirty bedding. These were still there the following morn

Location good, room condition not so good!

The location was about the only thing I could say was good. It’s right next to the train station and about a 10 minute walk from the shops in York centre. Overall room wise, the roof seemed to be leaking above the window, there were big cracks on the walls, the start of mould on the ceilings in bathroom and above window, the tv had marks on, a cup had a mark on, the shower seemed kind of grubby and had some hairs, the sink had beard hairs around it, the floor around the toilet had flakes of paint, the shower curtain had a broken curtain ring and was hanging weird, the shower and bath water con

Worst premier inn EVER! Damp & mouldy

Upon arriving into the hotel room (we stayed in the minster building across from reception) we where hugely disappointed in the room as we found mould growing up the corners of the walls, all the silver lamps where brown from damp & the pillows where yellow. When we went back to the reception to report this they told us they where fully booked so we couldn’t be moved and they know about the damp & mould but there’s nothing they can do! She even said “these rooms shouldn’t be sold I’m sorry” & “we’ve been handing these complaint cards out like hot cakes”, we called head office for a refund and

Lovely weekend stay!

I stayed for a couple of days while visiting a friend living in the area. The staff were lovely and welcoming! The room was of the high standard you would expect from a Premier Inn and I will be returning again soon.

Bad experience

I don’t think premier inn will like this review staff were terrible when I raised a complaint not interested in other words car parking a absolute rip off stayed less then 24 hours and charged for 48 hours in all costing £30.staff not interested when I raised a complaint.