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Superb
1,097 reviews
8.7
Accessible parkingWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerHeatingPets allowedLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingTour deskSoundproof roomsMeeting/banquet facilitiesDry cleaningBarber/beauty shopNon-smoking throughoutPrivate parkingDaily housekeepingParking garageMinimarket on siteStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securitySecurity alarmKey card accessMobile app for room service
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

Punthill Caroline Springs is a 4-star hotel in Caroline Springs, Australia.

Stunning Lake Views: Enjoy breathtaking lake views from Punthill Caroline Springs, creating a serene and picturesque backdrop for your stay. Modern Amenities: Indulge in the comfort of our 4-star aparthotel, offering top-notch amenities such as air conditioning, a fully equipped kitchen, and a flat-screen TV with streaming services for your entertainment needs. Convenient Location: Located just 21 km from Melbourne Zoo, with easy access to Melbourne Central Station and Melbourne Airport, our aparthotel is the perfect choice for both leisure and business travelers. Experience luxury and convenience at Punthill Caroline Springs - book your stay now for a memorable experience!

Guest reviews

6.2
Mixed
5 reviews

Timeline — click any square to jump to that review

Aug 26Aug 26
Showing 5 reviews
Matthew🇦🇺
11 Aug 2026
10.0

Totally enjoyed my stay

Pros: Clean and convenient Cons: Nothing

Sahibpreet🇦🇺
11 Aug 2026
1.0

It was alright nothing special

Pros: Location Cons: The sofa was not clean and still waiting on security deposit to come back.

Khushmeet🇮🇳
7 Aug 2026
3.0

Unprofessional behaviour

Cons: The front Staff was rude and was asking unnecessary questions. I had to give three times my details and still they said they don’t have it in the system that was very annoying and also they were so unprofessional about the check ins. I already mentioned them earlier that I’m gonna be late because I was travelling interstate and and also I had late night flight. I did mention them ahead of time but still I had to suffer to check in the motel, somehow I managed to get the keys, but they never mentioned what was my room. It was late night around 1:30am and I had to call them again and again

Kevin🇦🇺
4 Aug 2026
10.0

Good clean property.

Good clean property.

Karl🇦🇺
2 Aug 2026
7.0

Overall satisfied but disappointed in the fact that no cleaning was done while we were there

Pros: Property was in a great location Cons: No cleaning while we stayed

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