Skip to content
Back to search
Cheltenham · United Kingdom

Queens Hotel Cheltenham

The PromenadeView on map
Superb
984 reviews
8.8
1 / 103
Wheelchair accessible parkingWheelchair-accessible public washroomWheelchair-accessible van parkingWheelchair-accessible on-site restaurantAccessible shuttleNo accessible shuttleFacilities for disabled guestsWheelchair accessibleExpress check-outFireplace in lobbyElectric car charging stationFree WiFi24-hour front deskTerraceGardenLuggage storageExpress check-in/check-outConcierge serviceOutdoor furnitureElevatorConference spaceGolfing nearbyFireplace in lobbyHiking/biking trails nearbyBreakfast available (surcharge)LibrarySafe-deposit box at front deskPorter/bellhopExpress check-outSmoke-free propertyWedding servicesExpress check-inTours/ticket assistanceSelf parking (surcharge)Electric car charging stationBanquet hallOutdoor entertainment areaFood and water bowlsWell-lit path to entranceStair-free path to entranceWiFi availableParkingNon-smoking roomsAir conditioningRestaurantRoom serviceHeatingFamily roomsPets allowedHikingLift / ElevatorLaundryCyclingSafety deposit boxBarFax/photocopyingIroning serviceMeeting/banquet facilitiesDry cleaningBreakfast in the roomPacked lunchesNon-smoking throughoutPrivate parkingPrivate check-in/check-outDaily housekeepingDesignated smoking areaBoard games/puzzlesSpecial diet menus - on requestKid mealsSnack barToilet with grab railsLower bathroom sinkEmergency cord in bathroomWine/champagneFruitsPet bowlsPet basketStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card access
Stay1 night

Ready to book?

2 Sept3 Sept · 1 night · 2 guests

About this hotel

Queens Hotel Cheltenham is a 4-star hotel in Cheltenham, United Kingdom.

Experience unparalleled elegance at Queens Hotel Cheltenham, a luxury oasis in the heart of Cheltenham. Indulgent Dining Savor exquisite meals at Victoria's restaurant or enjoy 24-hour room service for a delightful in-room dining experience. Kickstart your mornings with our cooked-to-order breakfasts served daily. Breathtaking Recreation Explore the picturesque surroundings with bicycle rentals or unwind on our scenic terrace and in the beautiful garden, perfect for relaxation after a day of adventure. Exceptional Amenities With a spacious meeting room for events, complimentary Wi-Fi, and express check-in/out, your stay is streamlined for leisure or business. Enjoy comfortable accommodations complete with minibars and satellite TV. Ready for a luxurious getaway? Book your stay at Queens Hotel Cheltenham now!

Guest reviews

8.2
Excellent
5 reviews

Timeline — click any square to jump to that review

Aug 26Aug 26
Showing 5 reviews
William🇬🇧
8 Aug 2026
10.0

A lovely stay in a grand hotel, perfectly located near the centre of Cheltenham.

Pros: We had a spacious room, with extra large double bed which we like. The location in the centre was perfect. The breakfast, served in a charming room, was excellent as was the service. Cons: Nothing. We were pleased with everything and look forward to visiting again soon.

Elizabeth🇧🇪
8 Aug 2026
8.0

Glad we booked but had higher expectations for such high status hotel

Pros: Beautiful, historic and high status hotel. Lovely high-ceiling bedrooms, comfortable beds. Pleasant breakfast room. Friendly staff. And of course, a lovely location in the centre of town. Cons: Air conditioning in the second bedroom didn't work, said the exceptional heat this summer had put a strain on the capacity for the whole hotel and some rooms were not working. It was stiflingly hot and a fan provided simply circulated hot air, and there were no other rooms available. Clearly they knew this when we checked in. Only after complaining did they offer a financial compensation, but we

Michael🇬🇧
7 Aug 2026
8.0

They stay was perfect, however the breakfast was not what we would expect, it was very dry I felt it was not made fresh

Pros: Staff were lovely the rooms were very clean overall a very nice stay. Cons: The dining room was a little dated and could do with freshening up.

Knut Birger🇳🇴
5 Aug 2026
9.0

Great hotel and super location. Will book here again next time I travel to Cheltenham.

Good breakfast, with the possibility to order several options such as a 'full English breakfast'.

Mahesh🇬🇧
5 Aug 2026
6.0

Staff very good, rooms look good, some facilities like lights not working let it down.

Pros: Location great Beautiful rooms Cons: A/c not working Not all the lights working in room