Great location and delicious breakfast, but the service and attention to detail fell short of expectations.
Pros: Excellent hotel location. The city centre can be reached on foot with a pleasant walk, and there is also a tram stop just 100 metres away. The breakfast was delicious. Cons: We stayed during a period when the hotel was very busy, and we got the impression that it was understaffed. At check-in, we had to wait in line for almost 20 minutes. A baby cot had been promised, but we never received one. The shower gel was missing from our room, and it was difficult to get housekeeping to replenish it. Bathrobes and disposable slippers were also not provided in the room.