Radisson Blu Hotel, Cardiff

High cost hotel giving a low budget experience

The location of the hotel is good and we managed to park in the hotel car park. Check in was not smooth, first receptionist said that we didn’t have a reservation, we did. The room was tired, old looking furniture and a stained carpet. The bed was comfortable. The real low point was breakfast. We arrived to a room full of staff but no tables were being cleared. We chose a table that had been half cleared and did the rest ourselves. Coffee was self service. The first machine was not working, the second machine gave a mug of the weakest coffee as the machine had run out of beans. For te

Its ok

Nice but looking old. Happy with my stay

Poor experience

I requested a room no higher then the 3rd floor as my sister didn’t like heights,when I got too the hotel they said sorry the 3rd floor is out of action so they put us on the 17th floor not happy about that. The room had dirty marks on the walls and wardrobe and black marks in the bath. Will not stay here again

Unfriendly Reception Team with Poor Breakfast

When we walked in the receptionist looked up as if we were disturbing him. He couldn't find our booking (they had just had a systems update) and instead of maybe suggesting a coffee or even taking a seat (I walk with the aid of a stick) we had to stand their for 40 minutes whilst he faffed about trying to ring someone. Eventually we go booked in: he upgraded us to an executive room which apart from having a larger bed was basic. Two teabags and two milks in the tray. A shower over a bath which you had to climb into and a toilet that didn't flush properly. We had breakfast included in our

Below par hotel

A group of friends and I stayed here for a couple of nights over a weekend. The hotel is situated well in central Cardiff, but the standard I would expect for a luxury brand fell below expectations. The room was basic and unattractive and the overnight maid service left us with uncleaned cups, no tea bags were replaced nor were the bins emptied. The breakfast was really good, but the hotel needs some improvement.