Ramada by Wyndham Abu Dhabi Corniche

Don’t recommend

I booked this hotel for two nights through Booking and informed them in advance that my flight was delayed due to the current situation. I asked them not to cancel my reservation and assured them that I would arrive and pay in cash. No one responded to me. Not by email, not through Booking, and not by phone. When I arrived, I was told that I had to pay the full amount immediately. Since it was 3 a.m. and I was short of 100 dirhams, I offered to pay the remaining amount I had and settle the rest the next morning. I even offered to leave my passport as a guarantee that I wouldn’t go anywhere.

Ideal base for exploring Abu Dhabi

Would recommend this hotel as an ideal base to explore Abu Dhabi. 5 minute walk to the lovely seafront. All the shops and restaurants right outside the door. Abu Dhabi grand mall is a twenty minute walk away. Taxis and bus stops right outside the hotel to. I did just room and breakfast option. Breakfast well worth it. But if going to breakfast around 8am it is very busy. I had a huge corner room on the 16th floor. What did surprise me (not the hotels fault) but the road noise at night. I was so glad to be up on the 16th floor. Never waited more than a minute for a lift. Rooms big and cleaned t

Breakfast buffet

Musi and ritub are the best. Good are soooo good

Worse Staff handel the guest

We booked a hotel package that included Ferrari World Fast Track tickets. The staff confirmed that Fast Track was included, but when we arrived, we were only given access to one ride. We complained to the manager, but no action was taken. Please be careful when booking rooms or additional services, and make sure everything is clearly confirmed in writing.

Worst Customer Management

It was one of the worst experience I have encountered in terms of their customer management, internal communication, and problem solving skill. They just shrink the responsibility to different parties (both internally between department and externally with agoda) and telling me a different solution every time i repeated the issue, there is NO ONE to stand out and handle the issue. This is what happened: I accidentally booked the hotel on agoda for one more night (Jan15-19, but I am flying on Jan 18), and have immediately sent email to the hotel on this, with a follow up email several days af