Renaissance Las Vegas Hotel

Bonvoy betrayal

Stayed at the Renaissance Las Vegas on an airline-paid room. The hotel was clean and quiet, and the air conditioning worked well. Unfortunately, the experience was undermined by several issues. They don’t use fitted sheets—just a flat sheet tucked in—which feels cheap and annoying. The toilet also wouldn’t completely flush. The restaurant is expensive for what it is. The biggest frustration by far was their refusal to recognize my Bonvoy Platinum status simply because the company booked the room. I maintain Platinum status myself through my own stays and spending, yet the hotel treated that as

Worst.Experience.Ever

I’m a Marriott Titanium Elite member and have stayed countless nights at Marriott-branded properties over the years without a single issue like this. To be treated this way at a Marriott property, after that level of loyalty and spend, was genuinely disappointing and not what I’ve come to expect from the brand. If you travel with a humidifier, CPAP machine, or any device that produces vapor, be aware this hotel’s smoking-detection system may flag it, and getting the charge reversed requires persistence. Beautiful property, but this billing practice left a bad taste.

Close to the Sphere

An ideal place to stay if you want to see a show at the Sphere! You'd need to walk a little bit, but this hotel is more affordable than some hotels on the Strip. Just keep in mind that the surrounding area can be somewhat sketchy at night. The rooms are nice and I had no issues during my stay.

Quality of stay

I have been to this hotel a few times both for work and pleasure and everything was nice. However, this last trip was a pleasure trip to visit some friends from out of state that flew into Vegas. I chose this hotel again because I did have a good experience before but this time was not good. Let me start off with the entrance to the hotel from the parking structure. Once we got off the elevator and into the lobby, it smelt like sewer and that smell never left throughout our stay. Onto the room, once in the room it looked and smelt nice. Went to use the restroom and the toilet water would not f

Big downgrade in food available.

I've been coming to this hotel for years for trade shows and the recent changes to the food situation at the hotel are terrible. Where there used to be a bar, with a bar menu, and mediocre steak house, there is now only the new version of the mediocre Italian steak house. So if you want to get something simple for room service for dinner, you have to order a $40 plate of pasta. It is not possible to order a sandwich or a burger, only rip-off price sub-par Italian food. The breakfast was less of a downgrade but after getting inedible bacon one day and inedible sausage the next, I have learned t