Reverb by Hard Rock Atlanta Downtown

Stones throw from stadium but infuriating check in process

Pros: Right across the street from Atlanta's Mercedes Benz stadium, you cannot get better access to the venue. For this convenience alone this hotel is worth the price. Beds are comfy, rooms are modern. Staff is friendly. Valets are wonderful Cons: Check in remains one of the worst experiences, and this was my fourth stay in the past five years. I travel extensively internationally, to numerous continents, and have never encountered such a terrible check in process. No front desk exists, there is a check-in kiosk, and not one of the four times I've checked in has it ever worked correctly. I

Will give a 2nd Chance later

Pros: Beautiful Hotel & Really Close to Mercedes Benz for a Concert. Cons: Check in took 1 hour to get into our Room! Sent us to room & key cards didn’t work (back downstairs) given new keys after another wait, Key worked but Someone else was already in the Room with Luggage (we immediately exited). Back downstairs with luggage this time! Waiting again as lady who assisted us was basically ignored us and tried handing us off to someone else! Poor Training! Next Supervisor saw she had written Wrong Room # on our Card! Very Aggravating to say the least. Room was Awesome once we Finally g

Convenient to Mercedes-Benz

Hotel was very convenient for our concert at Mercedes Benz Stadium but there was nothing that stood out for the price of the room for one night.

Great Value, perfect location, and always great service!

Pros: This is the second time I've stayed here. The staff is always great. Facility is always clean, breakfast was good. This time there was a breakfast buffet, that was realy very good, and not outrageously priced. Last time we had to order off the menu, which wasn't bad, but the buffet was better! Cons: The lobby was a little loud in the afternoon, but there were 2 different "events" going on. This is me being nit-picky...not terrible.

Don’t waist your time

Way overpriced. When you spend 450.00 a night you should not have to pay an extra 10.00 a night to use a cooled pull drawer they refer to as a refrigerator. There is nothing special about the room. It was supposed to be a superior high rise .. we are on the 7th floor. It is located about half the height. Not a high rise room. It was clean but many hotels are and not 450 a night. Will never stay at another one.