Rubens At The Palace

Pros: Everything! All of the staff are exceptional!!! Cons: Nothing

Luxurious hotel perfectly located for a traditional visit to London

Pros: The Ruben’s was in a perfect location for visits to the palace, Petrus, the theatres and Iconic London such as Burlington Arcade, the Ritz, Fortnum’s etc. The room was compact but immaculate with great facilities and as quiet as the countryside. The surroundings were a delight and a coffee before setting out on our day in such plush surroundings was a tonic. The staff were attentive and everywhere was maintained to an exceptional standard. Cons: We were misled into believing that our room might be ready to change before we set out and then had to change in a disabled toilet which as s

Perfecta elección

Pros: La excelente ubicación y el trato tan increíble por parte de todo el personal, desde los que te ayudan con las maletas desde que llegas hasta el último de los recepcionistas o camareros. Se esfuerzan de verdad porque no te falte de nada. Con mis hijas fueron increíblemente amables. Cons: Quizá, las almohadas, eran demasiado blandas.

Good but not great

Pros: Very polite staff. Decor was nice. Location great. Cons: For the price I have stayed in better hotels. The breakfast was freshly cooked only the sausage was starting to turn and had a strange taste.

I hope I can return one day

The staff were outstanding. Taylor and Robert were so kind and helpful and everyone on the front desk went out of their way to help me when I was unwell. I felt as though I was at home being looked after