Impressive Customer Service
Stayed at the hotel last weekend, we spoke on the phone prior to checking-in, with Liana who was very helpful, giving us insights on things to do in Brisbane. We were a little stressed out about coming in as we were travelling with a couple of rowdy toddlers who were getting restless from the long drive. When we arrived at the hotel, the concierge were very friendly and Liana helped us to check-in. She was patient, understanding and made this trip a wonderful and memorable experience. The kids loved the hotel, the atmosphere was great and the lobby was very clean. Great location for families a