absolutely lovely
Pros: as soon as we arrived we were greeted warmly by the staff members ( Alex,Mark and Althea - I hope I am not misspelling their names). Mark was wonderful and explained in details and provided all tips and advice about the city and gave a list of recommended restaurants in the area ( he also provided a map and showed us main city attractions). The hotel staff made sure to put the right suitcases in the right room. The rooms were very spacious ,clean and comfortable. The hotel location was amazing in the middle of old palma downtown. everything was within walking distance. Cons: I Do not