Shangri-La, Qaryat Al Beri, Abu Dhabi

Relaxing with luxury

Great experience. Sunny was very professional and kind. I enjoyed my massage

Pool & Beach experience like no another.

A big thank you to Amir, Kavindu, Meg & Suresh They handled all our requests smoothly and made everything effortless. F&B for the attentive and excellent service. Truly a fantastic experience—we’re already looking forward to coming back!

A frightening experience, bu thankful to be at such a brilliant hotel.

We were at this beautiful hotel when the recent hostilities began. Very alarming when suddenly everyone's phones started making that horrendous noise, with messages to get indoors immediately. Soon afterwrads heard that the airport had been hit, and all flights were cancelled for the time being (we were due to fly home 4 days later). So a very nasty shock; but the hotel was superb. No panic, no nonsense, everyone calm, helpful and as professional as ever. Added to which the UAE government immediately stepped in and paid for the extra nights - can you imagine that happening in the UK?? We were

Horrible

Very disrespectful team specifically the reception department including their manager on duty… One of their team members dropped the call while I was still talking to her because she didn’t like that I’m asking for late check out and while asking to transfer the call to the manager she dropped the call giving an excuse that she wanted to speak to the manager😂. While speaking to the manager he didn’t even apologise for whatever happened. If you are looking for a place to relax this won’t be your option.

Calm oasis in a challenging environment

Have stayed here several times and it always delivers an exceptional experience.What obviously complicated matters this time was the USA Iran war and the impact on the Gulf States. In the face of all the challenges this event brought, the staff still delivered a wonderful experience remaining calm and friendly. We were truly grateful for all the help and assistance provided by the Hotel. Mr Hadi Osta, Rooms Director and his staff supported us impeccably and ensured minimum disruption. Birthday decoration of our room, as always, was memorable. The Horizon Club floor was amazing with Jane, Pooch