Staff
Staff
2 Sept → 3 Sept · 1 night · 2 guests
Sheraton Mall of the Emirates Hotel, Dubai is a 5-star hotel in Dubai, United Arab Emirates.
Indulge in a luxurious stay at Sheraton Mall of the Emirates Hotel, Dubai, where modern elegance meets unparalleled comfort. Spa Oasis Pamper yourself with our lavish spa, offering a variety of rejuvenating treatments, including massages, facials, and body therapies. A perfect retreat after an adventurous day on the slopes. Culinary Delights Savor authentic Turkish cuisine at our acclaimed Besh Turkish Kitchen or enjoy 24-hour room service. With two restaurants and multiple bars, every meal is a delightful experience. Prime Location Nestled in the heart of Dubai, just steps away from the Mall of the Emirates and Ski Dubai, your adventure begins at your doorstep, with easy access to the beach via our complimentary shuttle. Elevate your Dubai experience—book your stay at Sheraton Mall of the Emirates Hotel now!
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Staff
Staff
My home in Dubai
Always my first choice! Great location, service, room, view, staff!!!! Looking forward for my next trip in Feb 2026
I would like to share some observations regarding my recent stay at your hotel: • The hot water heating was turned off at night, which caused inconvenience. • There were ongoing painting works in th
I would like to share some observations regarding my recent stay at your hotel: • The hot water heating was turned off at night, which caused inconvenience. • There were ongoing painting works in the hotel, and we were requested to keep the curtains closed at certain times. In addition, the paint odor was very unpleasant inside the rooms. • When I requested to check out at 2:00 PM, since I was attending a training course held at your hotel by my company (Kuwait Petroleum), the front desk staff was not cooperative and insisted that I leave earlier. However, after speaking with the manager, m
Great service with fantastic people
Great service with fantastic people. Always willing to help.
1) extremely long waiting while checking in at the front counter; 2) miscommunication on offering free breakfast to Bonyav member; 3) poor communication skill with client’s need; 4) credit card machi
1) extremely long waiting while checking in at the front counter; 2) miscommunication on offering free breakfast to Bonyav member; 3) poor communication skill with client’s need; 4) credit card machines needed to be restarted again while getting the payment from client 5) one of my worst experiences in Sheraton hotels