MEAN AND UNCARING
AVOID THIS PLACE!!!!!!!!! I was told it would be three hours before I was picked up at Charlotte Inter. 8:30 p.m. and expected to wait until 11:30. I explained I was post-stroke and had issues where I couldn't be on the cold curb of the airport for three hours. Man didn't care, was rude, and downright mean. After the reviews I have read, I believe I dodged a bullet and am thankful for that. I will never stay at another Choice Hotel-affiliated location. Contacted a Hilton-affiliated location and was picked up within five minutes.