2 Sept → 3 Sept · 1 night · 2 guests
Sleep Inn Louisville Airport is a 3-star hotel in Louisville, United States.
Convenient Location and Modern Amenities Modern Rooms and Essential Features Complimentary Grab and Go Breakfast Experience comfort and convenience at our Louisville hotel, just minutes away from the airport and popular attractions. Unwind in our modern rooms with free Wi-Fi and enjoy amenities like a work desk and cable TV. Start your day right with our complimentary grab and go breakfast. Plus, take advantage of our 24-hour reception and vending machines for a hassle-free stay. Book your stay at Louisville Howard Johnson Express now for a memorable experience!
Timeline — click any square to jump to that review
Bad
Pros: Nothing Cons: Turned up to hotel to discover it was closed due to a burst water main. Apparently this happened 6months ago and the hotel sent me a confirmation of stay and booking a few days before I arrived. I had pre paid for booking months ago and now can't get hold of them to arrange refund. Not happy
I never got to stay because the motel was closed...chained shut
I never got to stay because the motel was closed...chained shut. I want a refund AND an apology for not being notified. The hotel I had to get at the last minute cost twice as much.
Bad
Pros: Nothing because the hotel was closed for renovations when I got there! Cons: Everything. Especially the lack of communication to me about the hotel not being open! Got confirmation the day of! I couldn’t reach anyone from the hotel, there was 800 # on the door for Wyndham, who took no responsibility for it because they also didn’t know that facility was not open. I tried contacting booking.com who I made the reservation through and have yet to hear back from. Beyond frustrated is an understatement!
Great stay
Great stay
Good
Good