An unfortunate disaster.
Pros: Nothing! Cons: This was a disaster as soon as we arrived to check-in. Quite frankly, I think they overbooked and then attempted to make excuses as to why a room was not ready. First told air conditioning was out on fifth floor and they were attempting to rectify the situation. Then we were told the staff were examining "other recently cleaned rooms", but while waiting for over an hour, not one room opened up. Staff kept trying to dodge and weave or not say anything about the lack of check-in. This was also the day of a huge rugby match in Baltimore and others were experiencing the s