Booked Seven Nights and Felt Could Not Stay After Two Nights
Pros: The rooms are generally of a good standard but the pet rooms may not warrant the star rating the hotel boasts Cons: We had a significant difficulty with staff and left after two nights despite booking a seven night stay. On raising with staff they handled matters very badly. I book over 30-40 hotels a year and have never left one early so I have asked IHG to independently investigate what went so wrong for us here.